FAQs

What is medical billing?

Medical billing is the process where healthcare providers submit and follow up on claims with insurance companies to receive payment for services rendered to patients. It involves translating medical procedures and diagnoses into standardized codes, preparing and submitting claims, verifying insurance coverage, and managing payments or denials. Medical billers also handle patient billing, ensuring accuracy and resolving any discrepancies to ensure providers get reimbursed correctly and promptly.

How does claims processing work?

Is HIPAA compliance ensured?

What services does MSJA Billing offer?

How to contact support?

Yes, MSJA strictly follows HIPAA guidelines to protect patient data and ensure confidentiality at every step.

You can reach our support team via the contact form or by calling our Illinois office directly.

Medical claims processing starts with patient registration and insurance verification, followed by documenting services and converting them into CPT/HCPCS and ICD-10 codes. Charges are captured and a claim (837P/837I) is created, scrubbed for errors, and sent via a clearinghouse to the payer. The insurer adjudicates the claim—applying contracted rates, deductibles, copays/coinsurance—and either pays, partially pays, or denies. An EOB/ERA is returned, payments are posted, and any patient balance is billed. Denied or underpaid claims are corrected and appealed in denial management.

Please visit our Home Page for a full description of services offered.